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Keeping Private Matters Private

Companies have secrets and unique features that set them apart. For example, Coca-Cola has managed to keep the recipe of its classic beverage a secret for more than a hundred years. And this is probably true for your company as well. So, you’ll want to do everything you can to protect your special inventions, product features or production methods away from public viewing.

For this reason, it’s critical that your data is highly protected in the Cloud, where all processes are compliant and fail-safe. This makes sure you can take advantage of the great opportunities and competitive boost offered by digitalization and protect your critical information at the same time.

For Docuware Cloud storage, all documents and data are stored in a location that is the same as the customer’s region, so everything is subject to the same local data privacy policies as with an on-premise system.


For example, data from our North and South American customers is housed in a data center in Iowa, USA. For added security, all data is synchronized with a data center in Virginia. Everything is compliant with all US privacy guidelines.


All EMEA customers are hosted at our data center in the EU (Dublin, Ireland). In this case, the data is synchronized in Amsterdam, Netherlands.

This data is handled in a manner that meets the European data protection guidelines and the German Federal Data Protection Act.

Thus, documents deposited in America never leave America and those posited in the EU never leave the EU. This is one way that we work to ensure that the documents remain what they are: your capital.


All documents in the Docuware Cloud are kept triple redundant at each site. This also applies to the mirrored data at the second site, several hundred kilometres away.

The network infrastructure is virtualized, and the virtual network is isolated, so all data traffic cannot be viewed from outside the network.


The infrastructure is constantly available, which is essential for a cloud service. To ensure this, measures are taken in all areas that exclude a single point of failure and, in many cases, even provide three or fourfold protection for critical components.


We’ll continue to help you keep your secrets on into the future and within your cloud strategy. Please contact us to see how we can help you manage your digital documents securely.


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