" We built Dragonfly on a simple promise: To provide UK businesses with honest, independent technology advice — free from manufacturer targets and hidden costs"
— Gary Wiggans - Director
OUR PHILOSOPHY
We sit on your side of the table. Independent advice for a complex digital world.
Vendor Neutrality
We are not tied to manufacturer sales quotas. Whether it’s Toshiba for print or O2 for mobile, we curate the specific technology stack that fits your workflow and budget—not our commission structure.
Strategic ROI
Technology should be an asset, not a drain. We audit your existing contracts to identify waste. From consolidating mobile bills to automating data entry, our solutions are designed to pay for themselves through efficiency savings.
Local Excellence
We believe in local accountability. That means UK-based support teams, accredited field engineers, and a commitment to keeping your business compliant with UK Data Protection and GDPR laws.
"At Dragonfly Tech, we make technology simple for businesses across the UK. Whether you are a local firm in the South East or a multi-site National organisation, we provide the clear, transparent agreements and responsive UK-wide support needed to earn your long-term loyalty."
— David Walters - Director
Leadership
Our Directors ensure governance, strategic discipline and effective risk oversight.
Gary Wiggans, Director
With over 30 years in the Managed Services sector, Gary founded Dragonfly to bridge the gap between complex enterprise technology and the agile needs of UK SMEs.
David Walters, Director
David brings 25+ years in Telecoms and Managed Print to Dragonfly, focused on delivering outstanding, tailored customer experiences with consistent, high-quality service and support.
Emily Burke, Digital Transformation Lead
Focused on long-term partnerships, Emily ensures every client—from Logistics to Legal—achieves measurable cost reductions through Digital Transformation.
Simon Stratton, Customer Success Lead
Simon ensures seamless onboarding and strong client relationships. He delivers exceptional UK support and tailored solutions for new partners from the outset.
98%
Client Retention Rate.
In an industry known for long contracts and poor service, our clients stay with us by choice. We don't just install hardware; we become your strategic technology partner, managing everything from Cloud Print Security to Mobile Fleet Compliance.
30%
Average Cost ReductionWe identify waste and optimise infrastructure.
- Consolidated Mobile Bills
- Reduced Print Wastage
- Automated Admin Processes
- Eliminated Server Maintenance
4hr
Average Response TimeRapid UK-wide support for critical issues.
- UK-Based Helpdesk
- Remote Network Fixes
- Nationwide Field Engineers
- Proactive Fleet Monitoring
100%
Security & ComplianceKeeping your data safe and legal.
- ISO 27001 Standards
- GDPR Compliant Workflows
- Secure Document Shredding
- Mobile Device Management (MDM)