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A busy London bar environment where Dragonfly Tech implemented managed print services to achieve £200k in annual operational savings.

Hospitality Print Management

Industry: Hospitality – Sports Bars & RestaurantsSolution: Managed Print Services

Managed Print Services for the hospitality industry – save £200K annually, reduce downtime, and streamline printing with automated support and fast response.

The Challenge

A leading hospitality operator was struggling with an expensive, underperforming print contract, spending over £300,000 per year on outdated, unreliable printers. Key challenges included:

Frequent printer breakdowns causing operational disruptions.

Poor service and slow response from the previous supplier.Manual management of consumables and constant break/fix calls impacting staff productivity.

They needed a reliable managed print services provider to reduce costs, improve printer reliability, and simplify operations across multiple sites.

Our Solution

We implemented a tailored Managed Print Service (MPS) for the hospitality business, delivering:

Automated Consumables Management:Supplies like toner and paper were automatically tracked and delivered, eliminating administrative effort.

Modern, Reliable Printers:Upgraded to award-winning Xerox VersaLink machines for superior performance and durability.

Proactive Support:Over 90% of break/fix issues are resolved automatically, with a guaranteed 4-hour response for mechanical problems.

Dedicated, Responsive Partner:Consistent support and fast response across all locations.

Results

We implemented a tailored Managed Print Service (MPS) for the hospitality business, delivering:

£200,000 annual savings A dramatic reduction in printing costs.

Reliable, high-performance print fleetReducing downtime and improving staff productivity.

Streamlined operations Minimal intervention required from employees.

Exceptional service Fast, responsive support keeps operations running smoothly.

Dragonfly Tech UK

Looking to transform your print and dispatch operations?

Contact Dragonfly Managed Technology Ltd to find out how we can support your business.

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