Managed Print Services Reduce Costs by 30% for a Leading UK Pharmaceutical Services Provider
Background
Discover how a UK pharmaceutical services provider reduced print costs by 30% with a modern managed print and cloud solution.
A leading UK-based contract research and pharmaceutical services provider, with over 1,100 employees across six sites, needed a modern, secure, and reliable print environment. With complex scientific workflows and strict compliance requirements, the organisation sought a partner capable of delivering a consistent and unified Managed Print Service (MPS) across all UK locations.
The Challenge
Before implementing the new solution, the organisation faced multiple challenges:
Multiple contracts across different sites with varying costs
Mixed, inconsistent device fleet with limited account management
Devices often unserviced or using non-genuine consumables, causing downtime.
Inconsistent secure print capabilities across sites.
Rising costs, low productivity, and concerns over security and reliability.
The organisation needed a single, trusted print partner to standardise the fleet, control costs, and improve overall print operations.
Objectives
Key objectives included:
Consolidate to one supplier across all UK sites.
Standardise devices and service delivery.
Reduce waste and streamline operational efficiency.
Achieve predictable, transparent costs.
Improve security, compliance, and productivity.
Support hybrid working with cloud print solutions.
Our Solution
The organisation implemented a fully standardised Managed Print Service (MPS):
Award winning Toshiba e-STUDIO multifunction devices (MFDs) deployed across six sites
Toshiba e-Follow Cloud for secure,cloud-based print and follow-me functionality
Enhanced security,compliance, and consistent workflows
Single cost-per-copy modelfor mono and colour across the fleet
